DIR EN GREY “TOUR22 PHALARIS -Vol.I-”: rescheduled shows and refund information
2022.07.06 INFORMATION
Thank you for your continued support of DIR EN GREY.
Regarding Toshiya’s COVID-19 diagnosis, he is currently following the doctors’ instructions and is slowly but steadily recovering, his condition getting better every day.
Nevertheless, their manager Fujieda -who was with the members during the tour- also tested positive on the PCR test and his condition has been already confirmed. He is also slowly heading to recover.
As for the rest of the band members and tour staff, no one had any symptoms or tested positive so far.
We are very sorry for all the trouble and inconveniences this situation has caused.
On a happier note, we are glad to announce that the rescheduled dates for the postponed shows have been arranged.
July 6th (Wed.)
【TOKYO】NAKANO SUNPLAZA
⇒August 1st (Mon.)
【TOKYO】NAKANO SUNPLAZA
OPEN 18:00 / START 19:00
July 9th (Sat.)
【CHIBA】ICHIKAWA CITY CULTURAL HALL – Large Hall
⇒July 24th (Sun.)
【CHIBA】ICHIKAWA CITY CULTURAL HALL – Large Hall
OPEN 17:00 / START 18:00
※No changes in the doors opening time/show starting time.
The tickets (both digital or physical) for the postponed shows are valid for the respective rescheduled shows. Please make sure to keep your ticket until the day of the concert since tickets will not be re-issued for any reason (including loss or disposal). You may not enter the venue without a valid ticket.
In the unfortunate case you cannot attend the rescheduled show, you may apply for a ticket refund by following the instructions below. The refund application term will start from tomorrow, July 7th (Thu.) at 10:00 and will last until July 11th (Mon.) at 23:59 (both JST). Please, note that the procedure to follow at every purchase site may differ, so check the information below carefully.
Refund for〈「a knot」Presale / General Sale〉tickets purchased at TicketTown
[APPLICATION TERM] 2022/7/7 (Thu.)10:00～2022/7/11 (Mon.) 23:59
⇒Please, check the refund procedure at the website below
[Refund Procedure Guidance] https://www.tickettown.site/guide/information.php
[INQUIRIES] TicketTown https://www.tickettown.site/contact/
Refund for〈ONLINE Presale / General Sale〉tickets purchased at e+
[APPLICATION TERM] 2022/7/7 (Thu.)10:00～2022/7/11 (Mon.) 23:59
⇒The refund procedure may differ depending on the chosen ticket handling option and payment option.
Please, check it carefully at the [Refund procedure confirmation chart] on the website below.
[REFUND PROCEDURE GUIDANCE]
Refund procedure confirmation chart http://eplus.jp/refund2/（PC・phone version）
[e+ CUSTOMERS SUPPORT] http://eplus.jp/qa/
Refund for tickets purchased at Ticket Pia
[APPLICATION TERM] 2022/7/7 (Thu.)10:00～2022/7/11 (Mon.) 23:59
⇒The refund procedure may differ depending on the chosen ticket handling option and payment option.
Please, check it carefully at the [Ticket refund details URL] on the website below.
[Ticket refund details URL] http://t.pia.jp/guide/refund.html（PC・phone version）
[INQUIRIES] Ticket Pia http://t.pia.jp/help/index.jsp
Refund for tickets purchased at Lawson Ticket
[APPLICATION TERM] 2022/7/7 (Thu.)10:00～2022/7/11 (Mon.) 23:59
⇒ Note that the refund will be made for part of the ticket price and service fees (it is not a full refund). You will need the issued ticket and the handling fee ticket (各種手数料券) which was issued along with the show ticket in order to apply for the refund and any Lawson or MiniStop store.
*Both the ticket and the handing fee ticket will be collected at the store when making the refund procedure.
Please, check the link below for further details.
[REFUND DETAILS URL] http://l-tike.com/oc/lt/haraimodoshi/（PC・phone version）
[INQUIRIES] Lawson Ticket https://faq.l-tike.com/
[GENERAL INQUIRIES]
NEXTROAD 03-5114-7444（Weekdays from 14:00 to 18:00）
http://nextroad-p.com/
