“TOUR20 疎外 (SOGAI)”: Message Polaroid shipping notice
2020.07.13 NEWS
Thank you for your support to DIR EN GREY.
We would like to inform you that we started shipping out the Message Polaroid, refund for DIR EN GREY “TOUR20 疎外 (SOGAI)”. We deeply apologize for the delivery time being longer than expected and announced before.
Please note that due to the current COVID-19 situation, along with the recent flood events, the delivery in some regions may be subject to delays. If you still do not receive your polaroid(s) by July 20th (Mon.), 2020, please send us an e-mail as follows.
＜Inquiries about unreceived polaroid(s) and other general questions＞
Send to：sogai-pola@direngrey.co.jp
Object：ポラロイドについて (About Polaroids)
e-mail Body：
●Name
●Daytime Phone Number
●「a knot」Membership Number (if member)
●Polaroid Application Number「DIR90XXXX」
●Your question
＜General questions about refunds＞
Send to：sogai@direngrey.co.jp
Object：ご返金について (About Refunds)
e-mail Body：
●Name
●Daytime Phone Number
●「a knot」Membership Number (if member)
●Refund application Number「DIR00XXXX」
●Your Question
