LIVE Blu-ray & DVD『25th Anniversary TOUR22 FROM DEPRESSION TO ________』(2023.7.5 RELEASE): about the double sided B3 poster bonus gift

2023.07.04 INFORMATION

Thank you for purchasing DIR EN GREY’s LIVE Blu-ray & DVD『25th Anniversary TOUR22 FROM DEPRESSION TO ________』. Unfortunately, we have found a defect in the double sided B3 poster, bonus gift to be given away on purchases for LIVE Blu-ray & DVD『25th Anniversary TOUR22 FROM DEPRESSION TO ________』 made at designated stores.
For this reason, we will replace the defective posters, so if you wish to apply, please send your defective poster, along with a memo of your shipping address, full name and phone number, to the address below.
We will replace the poster as soon as we can receive and confirm your application.
■ 〒106-0041
拠点店舗特典交換係 宛
(Azabu Post Office – FIREWALL DIV.
Records shop bonus gift exchange staff
Azabudai 1-7-3, Minato-ku
Tokyo 〒106-0041)

APPLICATION DEADLINE:July 19th (Wed.), 2023 (postmark basis)
*Please note that the posters may be shipped within Japan only. No international shipping option available.
*We can accept only returns shipped out by Japan Post services.
We deeply apologize to the all of you who where looking forward to this product.
We will do our best to improve the quality of the products even more than we have been doing up until now, and we hope in your kind understanding.
〈2023.7.6 Update〉
We would like to inform you about the misprint and shipping method details related to the above-stated information.
The misprint is the one below:
・White line on the right edge of the poster

For those who wish to exchange the affected products, please send them to the above-stated address by ‘cash on delivery’. Defective items will be discarded after confirming the misprint, so you can fold them when sending them without any problem.
For those who have already sent their defective products, we will process the exchange regardless of the used shipping method.
We are very sorry and would like to sincerely apologize for any inconvenience our lack of information may have caused.

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